Klanten en externe relaties zeggen het volgende over de samenwerking met ons
“Bertrand played a key role in a complex and global change initiative within the ING in which we implemented a standard (agile) way of working in over 40+ countries. What makes him successful is his capability to truly listen, understand and connecting to people. He qualifies to me as patient though persistent; daring to ask tough questions and challenges status quo. Feeling comfortable in a multitude of roles, varying from change agent or trainer to be the organizer and facilitator of workshops spanning many disciplines. By bringing practical experiences and show broad understanding of theoretical frameworks and methodologies, proved very helpful in achieving our goals. Without any doubt would ask him anytime again when I would face a future challenge. Thank you for your support, we couldn’t have done without you!”
October 2019, Martin Lip, Staff / IT Manager [ING]
“Working with Bertrand has always been a pleasure. He has thepower to get things done in a pragmatic way. He don’t see issues,but always seeks for opportunities on how to get the job done.Most important is that he creates a good and trusted atmospherewhere people feel safe and comfortable.”
October 2019, Daniël Edelenbosch-Groot, IT Chapter Lead [ING]
“I have now worked with Bertrand twice during our careers. Several years ago at Taqa and more recently at the ITSM implementation at ING Domestic Banking. Bertrand is very positive person to be around and very succesful in keeping the team spirit high. He is knowledgeable in the areas of Agile and ITSM. Knows how to organize and manage the work and stakeholders.
I enjoyed working with Bertand and wouldn’t hesitate to do so again!!”
May 29, 2018, Jan-Willem Boere, Sr. IT Management Consultant [Fruition Partners]
“Working with Bertrand means:
-> Learning something new every day
-> Stretching yourself beyond the boundries
-> Not getting overwhelmed by any situation, but take it with a smile and embrace the challenge
-> Working in a setting where everyone feels engaged and inspired
-> Getting things done
-> and, as he likes to say it: “never a dull moment’.
I have worked with Bertrand @ING and it would be my pleasure to work with him again.”
April 10, 2018, Rakesh Mahes, consultant [ING]
“Worked with Bertrand for ING with the assignment to onboard the Domestic Bank NL of ING onto the ServiceNow tool for ITSM processes. Bertrand has a strong personality with in depth technical knowledge about the ServiceNow tool. Together with his ability to enthuse and create a trusted bond with people enables Bertrand to navigate through difficult organizational challenges during any change.
The roadmap created by Bertrand and the guidance he provided to the other IT teams involved in this change has lead to a successful implementation of the ServiceNow tool for ING.
I would love to work again with Bertrand if I was given the opportunity in the future.”
March 6, 2018, Richard Molenaar, managing ITSM consultant [ING]
“Working together on implementing service management processes at Inter IKEA I have got to know Bertrand as a true project leader and excellent scrum master. Bertrand is the type of guy that steps up to any challenge is quick to analyse remedial actions and really knows to get the team going. It was a pleasure to work with him and I would recommandeer him on any project”
October 14, 2015, Egbert Uit den Bogaard Sr. Engagement Manager [ServiceNow Nederland]
“I had the pleasure of working with Bertrand at one of the projects with him as scrum master. He is a great collaborator, great motivator and will do whatever it takes to get the job done. “
September 16, 2015, Hafid Ahannay, Business Process & Technical Consultant [ServiceNow]
“Bertrand and I worked together on the implementation of ServiceNow within inter IKEA systems. Beside acting as the managing (IT)SM consultant, he acted also as our SCRUM master/coach. Within this roles, he managed to get the implementation done within time, cause of his both enthusiastic and demanding management style. Next to that he became proficient with the latest version of ServiceNow rapidly.
Thanks for the cooperation!”
May 21, 2015, Julien Jumpertz [Paphos Group]