
Klanten en externe relaties zeggen het volgende over de samenwerking met ons
“Bertrand is an absolute pleasure to work with. Very knowledgeable and always in a collaborative mindset. His superpower is his strong emphasis in empowering others. Always constructive, alway in a positive way. I look backlondly on our brainstorm sessions, always striving for the better outcomes. And to quote you: never a dull moment!
Februari 2026, Marie-José Klerks, DevOps Transformation Coach || Information Security Officer [Alten Nederland]”
“If you’re looking for a trusted transformation partner, Bertrand is the one.
I’ve had the pleasure of working with Bertrand, and I can confidently say he is one of those rare professionals who combines deep technical expertise with genuine human connection. Bertrand is a cornerstone in every transformation he touches—bringing calm, maturity, and sharp insights that enable organizations to make real progress.
His knowledge of Agile, DevOps, CI/CD, and cloud practices is exceptional, but what sets him apart is his ability to make these complex topics approachable. Bertrand has a natural talent for coaching and guiding teams, always with patience, humor, and an approachable style that makes people feel empowered rather than overwhelmed.
What I admire most is that Bertrand never stops learning. He constantly expands his perspective by diving into new books and ideas, ensuring he stays ahead in a fast-moving field. This growth mindset, combined with his experience, makes him a trusted advisor and transformation partner.
If you’re looking for someone who can not only design and implement technical solutions but also guide people through meaningful change, Bertrand is that person. He’s not just a consultant—he’s a catalyst for sustainable progress.”
September 2025, Rutger van Wessel, Sr. in-depended Transformation Coach [Worldline Financial Services]
“Bertrand de Neve is an absolute expert in areas such as DevOps, Automation, and Tooling. His precision and result-oriented approach stand out immediately, enabling him to tackle and solve complex issues effectively. His extensive technological knowledge in the DevOps domain has greatly contributed to the development of vision, strategy, and execution. Bertrand exudes enthusiasm, is easy to work with, and takes on a substantial amount of responsibility. Thanks for the pleasant collaboration.”
December 2023, Manuel Panman, PO Service Integration de Volksbank & Partner Sofie B.V.
“I had the privilege of collaborating closely with Bertrand during the implementation of DevOps at De Volksbank. His extensive expertise in DevOps, IT, and organizational transformation proved invaluable to our team’s success. Bertrand’s ability to impart his knowledge and guide the team through challenges was truly impressive. He played a pivotal role in my own learning journey, and I wholeheartedly recommend Bertrand if you’re looking to elevate your IT organization to new heights.”
Augustus 2023, Jan Rijk, Platform Engineer ServiceNow [De Volksbank]
“Bertrand en ik hebben samengewerkt binnen een complex traject waarbij het doel was oude legacy componenten uit te faseren. Ik heb veel van Bertrand kunnen leren en waardeer zijn expertise doorzettingsvermogen en analytisch inzicht. Met name zijn vermogen om ingewikkelde materie plat te kunnen slaan en begrijpelijk vast te leggen spreekt me erg aan. Hij heeft een goede basis gelegd voor dit traject waar we dankbaar gebruik van maken. Ik zou in de toekomst zeker weer willen samenwerken met Bertrand.”
December 2022, Mike Bakker, Solution Architect [ING]
“Samenwerking met Bertrand heb ik als zeer positief ervaren. Als projectleider van het project workspace (VDI) onderscheidde Bertrand zichzelf als Professioneel, Kundig en doorpakkend. Tevens heeft hij een fijne persoonlijkheid. Bertrand wist precies door zijn aanpak wat het team nodig had. Een absolute aanwinst voor ieder project!”
February 2021, Kevin Leclaire, IT Consultant [T4-itsupport]
“Bertrand played a key role in a complex and global change initiative within the ING in which we implemented a standard (agile) way of working in over 40+ countries. What makes him successful is his capability to truly listen, understand and connecting to people. He qualifies to me as patient though persistent; daring to ask tough questions and challenges status quo. Feeling comfortable in a multitude of roles, varying from change agent or trainer to be the organizer and facilitator of workshops spanning many disciplines. By bringing practical experiences and show broad understanding of theoretical frameworks and methodologies, proved very helpful in achieving our goals. Without any doubt would ask him anytime again when I would face a future challenge. Thank you for your support, we couldn’t have done without you!”
October 2019, Martin Lip, Staff / IT Manager [ING]
“Working with Bertrand has always been a pleasure. He has thepower to get things done in a pragmatic way. He don’t see issues,but always seeks for opportunities on how to get the job done.Most important is that he creates a good and trusted atmospherewhere people feel safe and comfortable.”
October 2019, Daniël Edelenbosch-Groot, IT Chapter Lead [ING]
“I have now worked with Bertrand twice during our careers. Several years ago at Taqa and more recently at the ITSM implementation at ING Domestic Banking. Bertrand is very positive person to be around and very succesful in keeping the team spirit high. He is knowledgeable in the areas of Agile and ITSM. Knows how to organize and manage the work and stakeholders.
I enjoyed working with Bertand and wouldn’t hesitate to do so again!!”
May 29, 2018, Jan-Willem Boere, Sr. IT Management Consultant [Fruition Partners]
“Working with Bertrand means:
-> Learning something new every day
-> Stretching yourself beyond the boundries
-> Not getting overwhelmed by any situation, but take it with a smile and embrace the challenge
-> Working in a setting where everyone feels engaged and inspired
-> Getting things done
-> and, as he likes to say it: “never a dull moment’.
I have worked with Bertrand @ING and it would be my pleasure to work with him again.”
April 10, 2018, Rakesh Mahes, consultant [ING]
“Worked with Bertrand for ING with the assignment to onboard the Domestic Bank NL of ING onto the ServiceNow tool for ITSM processes. Bertrand has a strong personality with in depth technical knowledge about the ServiceNow tool. Together with his ability to enthuse and create a trusted bond with people enables Bertrand to navigate through difficult organizational challenges during any change.
The roadmap created by Bertrand and the guidance he provided to the other IT teams involved in this change has lead to a successful implementation of the ServiceNow tool for ING.
I would love to work again with Bertrand if I was given the opportunity in the future.”
March 6, 2018, Richard Molenaar, managing ITSM consultant [ING]
“Working together on implementing service management processes at Inter IKEA I have got to know Bertrand as a true project leader and excellent scrum master. Bertrand is the type of guy that steps up to any challenge is quick to analyse remedial actions and really knows to get the team going. It was a pleasure to work with him and I would recommandeer him on any project”
October 14, 2015, Egbert Uit den Bogaard Sr. Engagement Manager [ServiceNow Nederland]
“I had the pleasure of working with Bertrand at one of the projects with him as scrum master. He is a great collaborator, great motivator and will do whatever it takes to get the job done. “
September 16, 2015, Hafid Ahannay, Business Process & Technical Consultant [ServiceNow]
“Bertrand and I worked together on the implementation of ServiceNow within inter IKEA systems. Beside acting as the managing (IT)SM consultant, he acted also as our SCRUM master/coach. Within this roles, he managed to get the implementation done within time, cause of his both enthusiastic and demanding management style. Next to that he became proficient with the latest version of ServiceNow rapidly.
Thanks for the cooperation!”
May 21, 2015, Julien Jumpertz [Paphos Group]
